What You Need to Know Before Using the Platform
These Terms and Conditions govern your use of the ninogaming platform, including all games, betting markets, account features, payment services, and any other functionality made available through the website or the Android app. By registering an account, logging in, or placing any wager, you confirm that you have read and accepted every condition listed here. If you do not agree with any part of these terms, you must not use the platform. ninogaming reserves the right to update these terms at any time, and continued use of the platform after any update constitutes acceptance of the revised terms. The most current version of these terms will always be available on this page.
1. Eligibility and Account Registration
- You must be at least 21 years of age to register and use the ninogaming platform. This requirement is strictly enforced in accordance with Philippine regulations governing online gaming.
- Only one account is permitted per person. Creating multiple accounts, whether under the same name or different identities, is a violation of these terms and may result in permanent suspension of all associated accounts.
- You must provide accurate and complete information during registration. Providing false details, including a false name, date of birth, or contact information, is grounds for immediate account closure and forfeiture of any balance.
- You are solely responsible for maintaining the confidentiality of your login credentials. ninogaming will not be held liable for any losses resulting from unauthorised access to your account caused by your failure to keep your password secure.
- Accounts are for personal use only. You may not allow any other person to access or use your account, and you may not use another person's account under any circumstances.
- ninogaming reserves the right to request identity verification documents at any time. Failure to provide satisfactory verification within a reasonable period may result in account suspension or closure.
2. Deposits, Withdrawals, and Payments
- All transactions on the platform are processed in Philippine pesos (PHP ₱). No currency conversion is applied, and your account balance will always reflect amounts in PHP.
- Deposits must be made using payment methods that are registered in your own name. Funding your account using a payment method belonging to another person is not permitted and may result in account suspension.
- Minimum and maximum deposit and withdrawal amounts are set by the platform and may be updated from time to time. Current limits are displayed within your account dashboard at the time of each transaction.
- Withdrawal requests are subject to verification checks. ninogaming reserves the right to delay or decline a withdrawal if there is reasonable suspicion of fraudulent activity, a breach of these terms, or an unresolved identity verification requirement.
- Processing times for withdrawals depend on the payment method selected. While ninogaming aims to process all approved withdrawals promptly, delays caused by third-party payment providers are outside the platform's direct control.
- Any fees charged by your bank or payment provider in connection with deposits or withdrawals are your own responsibility. ninogaming does not add platform-side fees to standard transactions, but this does not prevent third-party charges from applying.
3. Betting and Gaming Rules
- All bets placed on the platform are final once confirmed. You may not cancel or amend a bet after it has been accepted by the system, except where a specific cancellation window is explicitly stated for a particular market or game type.
- ninogaming reserves the right to void any bet that was placed as a result of a technical error, a pricing error, or any other system malfunction that resulted in odds or game conditions that do not reflect the intended offering.
- In the event of a dispute regarding the outcome of a sporting event or game result, the official result as determined by the relevant governing body or game provider will be used as the final reference. ninogaming's decision on disputed outcomes is final.
- Collusion, match-fixing, use of automated betting software, or any other form of cheating or manipulation is strictly prohibited. Any account found to be engaged in such activity will be permanently closed and any winnings forfeited.
- Live betting markets may be suspended or removed at any time during an event at the platform's discretion, particularly in response to significant in-play developments. Bets already accepted before a suspension remain valid unless otherwise stated.
- Maximum payout limits apply to all bet types and game categories. These limits are displayed within the relevant section of the platform and are subject to change. Winnings that exceed the stated maximum payout for a given bet will be capped at that limit.
4. Responsible Gaming and Account Controls
- ninogaming is committed to promoting responsible gaming among all players in the Philippines. The platform provides tools that allow you to set deposit limits, session time reminders, and self-exclusion periods to help you stay in control of your activity.
- If you believe your gaming activity is becoming harmful to yourself or others, you are encouraged to use the self-exclusion feature available within your account settings. Self-exclusion requests are processed promptly and will prevent access to the platform for the duration you select.
- Players who have self-excluded must not attempt to open new accounts or circumvent the exclusion in any way. Any account opened in violation of a self-exclusion will be closed immediately and any balance returned.
- Full details of the responsible gaming tools and support resources available to Philippine players can be found on the Responsible Gaming page. We strongly encourage all players to review that page and make use of the tools provided.
- ninogaming does not extend credit to players. You may only wager funds that are already present in your account balance. The platform will not allow bets that exceed your available balance.
5. Prohibited Conduct and Enforcement
- You must not use the platform for any unlawful purpose, including but not limited to money laundering, fraud, or any activity that violates Philippine law or applicable international regulations.
- Any attempt to exploit technical vulnerabilities, glitches, or errors in the platform's software for financial gain is strictly prohibited. Such activity will result in immediate account closure and may be reported to the relevant authorities.
- You must not use any software, script, bot, or automated tool to interact with the platform in a way that is not available to standard users through the normal interface. This includes automated betting systems, data scrapers, and session management tools.
- ninogaming reserves the right to close any account, withhold any balance, and take further legal action where there is evidence of a serious breach of these terms. The platform's determination of what constitutes a serious breach is final.
- If your account is closed due to a breach of these terms, you will be notified by the contact details registered to your account. Any balance remaining after deduction of voided winnings and applicable costs will be returned to you via your registered payment method, subject to verification.
6. Limitation of Liability and Governing Law
- ninogaming provides the platform on an "as available" basis and does not guarantee uninterrupted access at all times. Scheduled maintenance, technical issues, or circumstances beyond the platform's control may result in temporary unavailability.
- To the fullest extent permitted by applicable law, ninogaming's liability to you in connection with your use of the platform is limited to the amount of funds held in your account at the time the relevant issue arose.
- These Terms and Conditions are governed by and construed in accordance with the laws applicable to the operation of the platform. Any disputes that cannot be resolved through the platform's internal process may be referred to the appropriate regulatory body.
- If you have questions about any of the terms on this page, please visit the FAQ page for further guidance, or contact the support team at support at ninogaming.win.
Last reviewed: 2025. These terms apply to all players using the ninogaming platform in the Philippines.